Question 1

Is Wrenza leather genuine?

Accepted Answer

Yes. Every Wrenza piece is made from genuine full-grain leather, cut and stitched by hand in Pakistan.

Question 2

Do you deliver across Pakistan?

Accepted Answer

Yes, we deliver nationwide. Major cities take 2–3 working days and other areas 3–5 working days.

Question 3

Is cash on delivery available?

Accepted Answer

Yes, cash on delivery is available on every order at no extra charge. You may inspect your parcel before paying the courier.

Question 4

How much is delivery?

Accepted Answer

Delivery is free on orders over Rs. 5,000. Below that a flat Rs. 250 applies anywhere in Pakistan.

Question 5

Can I return or exchange an item?

Accepted Answer

Yes, within 7 days of delivery, provided the item is unused and in its original packaging. Return shipping is free if the fault is ours.

Question 6

Is there a warranty?

Accepted Answer

Yes, every piece carries a 6-month guarantee against stitching and hardware failure under normal use.

Question 7

How do I care for leather?

Accepted Answer

Wipe with a dry cloth and condition every six months. Keep it away from prolonged damp and direct heat.

Question 8

Do your wallets have RFID protection?

Accepted Answer

Selected wallets include RFID-blocking card slots. It is stated on the product page for each item.

Frequently asked questions